Shipping policy

SHIPPING POLICY

Processing Time

All orders are processed within 2 to 3 business days. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Time

After dispatch, estimated delivery is 4 to 10 business days depending on your location. These are estimates only and are not guaranteed. Occasional delays may occur due to carrier volume, customs processing, or events outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this number to follow your package's journey directly on the carrier's website.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at venta@e4code.com and we will do our best to locate your shipment and resolve the situation promptly.

Damaged Orders

If your order arrives damaged, please contact us immediately at venta@e4code.com with a photo of the item and packaging. We will arrange a replacement or refund as quickly as possible.

International Shipping

We currently ship to select international destinations. International orders may be subject to customs fees, duties, or import taxes, which are the responsibility of the customer.